Privacy Policy

Last updated: April 28, 2026

ALUXÉ Mobile MedSpa ("ALUXÉ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our advertisements, website, or services.

Information We Collect

When you submit a form, inquire about our services, or interact with our ads, we may collect:

• Full name
• Email address
• Phone number
• Service interests or preferences you provide voluntarily
• General location (city/region)

How We Use Your Information

We use the information you provide solely to:

• Follow up regarding your inquiry or model call application
• Schedule consultations or appointments
• Send relevant information about our services
• Respond to questions or requests you initiate

We do not sell, rent, or trade your personal information to third parties.

Medical Information

Any health or medical information you share with us during consultations is treated as confidential and protected in accordance with applicable privacy laws, including HIPAA where applicable. Medical records and clinical information are stored securely and accessed only by authorized personnel.

Marketing Communications

If you submit a form or inquire about our services, we may contact you via phone, text, or email. You can opt out of marketing communications at any time by replying STOP to any text message or contacting us directly.

Third-Party Platforms

We use Meta (Facebook/Instagram) advertising to reach potential clients. When you interact with our ads, Meta's own Privacy Policy governs the data collected through their platform. We may receive limited lead information submitted through Meta's lead forms, which is governed by this policy once we receive it.

Data Retention

We retain your contact information only as long as necessary to fulfill the purpose for which it was collected or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

Cookies & Analytics

Our website may use basic analytics tools to understand traffic and improve user experience. No personally identifiable information is collected through cookies without your knowledge.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.